Giving Back Grant

Giving Back Grant

Portable SPO2 monitor

Back in October the staff was asked for ideas for equipment that they would like to have to make our patients experience better, and our jobs easier. April suggested a portable pulse ox. The Giving Back Grant wanted all submissions to positively impact the mission of  MUSC and include MUSC Pillars of Excellence (Service, People, Quality, Finance, and Growth). By highlighting MUSC's mission to "Improve health and maximize quality of life through education, research, and patient care" I was able to focus on the impact to patient care, tying in our pillar goals of people and quality.  What made the grants possible? More than 800 grateful patients that donated $49,382 to the hospital, with gifts ranging from $5 up to $1000. There were 43 applications and 15 recipients! We are so happy that we were one of those 15! Our pulse ox's are in, one for North Charleston and one for Mt. Pleasant. These totaled over $1000 so lets take care of them! (I personally think we should nick name them "The April Monitor"! its pretty, smart, and is good for our patients, just like April!)

This is why we do what we do!

This is why we do what we do....!

We had a very appreciative mom that dropped off some goodies for us today in North Charleston. Mom relayed to me that last Tuesday night she presented here with her son after we closed. The staff let her in and saw that her son was having difficulty breathing. The staff acted quickly and called 911 and took care of her son "Tommy" until EMS arrived and they were taken to MUSC Peds ER. She relayed that she felt as if we made a difference in assuring quick care was given to her child although we were closed and the staff stayed late. She wanted to share that Tommy had "croup induced asthma attack" and he is now home and doing better. She was so glad we were here for them! The staff working that night was Renee, Lori, Bethany, Jody, Cindy K., and Rickey and they had already cared for 28 patients before closing!

The Holiday Season

The Holiday Season

North Charleston After Hours is Getting Into the Christmas Spirit!

We had some wonderful visitors come and perform Christmas songs!

A Hot Chocolate Buffet!

December Education Board

Review your internet safety on the December Patient Education board done by Bethany Knox LPN!

Employee of the Month

Employee of the Month!

Our own Meredith Strehle was surprised with her employee of the month award! Who would deserve it more? Meredith was recognized for encouraging staff to think out of the box and take risks, even if things don't work out as planned. She was also applauded for being available to her staff throughout her time away after delivering baby Caroline. Meredith replied with her usual graciousness and was very grateful for the recognition by those that work along side her and within our After Hours Care program!

Mt. Pleasant Holiday Parade

Mt. Pleasant Holiday Parade

We all had such fun at the Mt. Pleasant Holiday parade. This was great for team building and that is what makes our After Hours Care group so special. We have the unique opportunity compared to other clinics to interact with our communities and when you take advantage of this, it is an experience you will never forget! We have big plans for next years holiday season!

Holiday Party

Mt. Pleasant Made Front Page of Catalyst!

Mt. Pleasant welcomes
first peds after-hours care clinic

The MUSC Children's Hospital after-hours care and specialty clinic in Mount Pleasant opened for business Nov. 5. The clinic is specifically geared toward children, up to the age of 18, who need non-urgent care.

The clinic's procedures include, but are not limited to, pediatric cardiology, pediatric genetics and heart health. The after-hours care clinic, which is the first one in the area, is hoping to serve patients during off hours. The clinic is also open from 8 a.m. to 4 p.m., Monday through Friday, for specific pediatric specialty clinics.

Registration representative Sophia Bacani, left, discusses operation procedures with registered nurse Cindy Dollason at the new pediatric After Hours Care & Clinic Specialties. The clinic is located at 2705 Highway 17 North, (corner of Highway 17 North and Hamlin Road). Hours of operation are 4 to 10 p.m., Monday through Friday and noon to 7 p.m., Saturday, Sunday, and holidays. For information, visit MUSCkids.com/afterhours.

Mt. Pleasant Ribbon Cutting

Local Mayors and others attended the ribbon cutting on November 5th to Celebrate our opening!

Children's Town Hall

Sneak Peak of Mt. Pleasant!

Enjoy this little sneak peak of Mt. Pleasant facility.

Registration as you enter the building!

This is looking into the nurse's station from the hall...

This is the x-ray suit!

Patient Satisfaction Banner Winners!

It was wonderful to have our team members together to celebrate our banner coming back to the North Charleston After Hours Care. We are all so happy that our sister unit, Mt. Pleasant, will be open soon.....then all bets are off....some friendly competition may be in order!

IV THERAPY OPPORTUNITY

This would be great for all our RN's and LPN's

Work together and spread out the dates that you go. Email your manager with the date. This is something we will be able to use to show our competency.

IV Therapy: Tips and Techniques 3 dates available in Charleston:  Friday, November 9, 2012       Thursday, January 17, 2013                    Tuesday, March 5, 2013 All Classes: 8:00 am - 3:30 pm at  MUSC Simulation Center 99 Jonathan Lucas Street 1st Floor College of Nursing Building Charleston, SC 29425   Description: This practical skills-based course is designed to provide participants with knowledge and hands-on experience to increase competency and skill level for performing IV Therapy.  Reviews of legal, professional and safety issues are included, as well as age specific considerations, complications, central lines, practical skills assessments, and tips for success. Course Instructor:  Wilma Rice, MSN, RN, CEN Objectives: 1. Identify legal/professional liabilities of the RN/LPN pertaining to IV therapy. 2. List two IV considerations for various age groups. 3. Perform peripheral IV insertion utilizing proper technique. 4. Discuss central lines. 5. Identify complications associated with IV therapy. Target Audience & Continuing Education Credits:  Nursing:  This nursing continuing education activity awards 6.0 contact hours upon successful completion. Lowcountry AHEC is an approved provider of continuing education by the South Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.     All Participants:  This program provides 6.0 clock hours (0.60 CEUs) by Lowcountry AHEC and meets SC AHEC Continuing Education Best Practice Standards. Fees, Locations, Registration & Course Information: Fees: Consortium Members: No Fee          Non-Members: $75.00          Full-Time Students: $55.00                                                                     *CLASS LIMITED TO 15 Click for Directions: MUSC Simulation Center, 99 Jonathan Lucas Street, Charleston, SC 29425                                             Attendance & Cancellation Policy                                  Register Now!!

HOLIDAY 2012 HOURS!

After Hours Care will observe the following hours of operation during the holiday season:

Thanksgiving Day (11/22) – 12p-7p

Black Friday (11/23) – 12p-7p

Christmas Eve (12/24) – 12p-7p

Christmas Day (12/25) – 12p-7p

New Year’s Eve (12/31) – 12p-7p

New Year’s Day (1/1/13) – 12p-7p

Regular hours will be observed all other days.

Happy October!

STRANGER DANGER!

The board says it all! Please review the information on the board and share with each patients family to bring attention to this months education topic!

Great Job on this Sophia!

Fall Decoration Contest!

North Charleston

Win a Gift Certificate

 Fall is in the air! We are going to have a little contest! For those that would like to participate, we are going to have a door contest. Pick a door in our facility to decorate. (Decorations are to go up the week of October 21^st and stay up until November 24^th) A fall theme would be best and nothing scary for the kids. I will have a guest from downtown come through the week of Halloween and vote on a winner! The winner will receive a $15.00 gift certificate to a local restaurant and bragging rights! Also, for Halloween we will be dressing up as characters from your favorite children’s book to promote our reach out and read program and early literacy. Staff should dress up on Wednesday October 31^st for day and night clinics! (First call, first serve on the doors chosen to decorate!)

MUSC Children's Hospital 25th Birthday Video

We Are Stars!

Make sure you take a look at the Birthday Star posted in the registration area! This is a combined effort and I appreciate all the staff that worked on each part! Who knows? we may win the P*A*R*T*Y!!

Patient and Family Education Board

Everyone take a look at the wonderful job Sophia did on our first education board! Our safety topic for August is gun safety. Take a look at the board and read the material that Sophia compiled so that you will be able to share with the families the importance of gun safety. 

Direct the attention of the parents to this board. 

Just in Case you Haven't Heard!

July Birthdays

Our growing clinic has quite the July birthdays! Four of us celebrate turning another year older this July....

Happy Birthday to LaTasha {July 1st}

Happy Birthday to Kendall {July 10th}

Happy Birthday to Renee {July 20th}

and Happy Birthday to yours truly {Kristina} {July 24th}!

Pretty soon there will be another "birthday" of sorts to celebrate this July....our Pediatric After Hours Clinic turns 1 year old on July 15th! Time flies when you're having fun.....

Going Green

We've gone "Green" at After Hours Care! We now have the capability to participate in bi-weekly Charleston County recycling pick up!

There is a small bin in the break room for glass bottles, glass jars, aluminum and steel cans, plastics 1-7 (look on the bottom of the plastic item to check if it's numbered 1-7), and even paper (shredded--CANNOT be medical related due to HIPAA), paperboard, and cardboard.

There is another bin our patients can use near Registration.

We have a large bin that we will roll to the edge of the parking lot every other Wednesday night (first pick up is June 21st)

If you have any questions--please ask Kristina!

May Birthdays

Happy Birthday to Jody and April! Jody has a birthday on May 25th and April has one on the 27th!

Here's to our clinic Geminis!

EPIC Thoughts!

Epic

I saw this and thought we all could relate....

Here's to a great week....Share your wins!

Safe Kids Bike Rodeo

Safe Kids Bike Rodeo

and

After Hours Care

Lots of fun was had at the Bike Rodeo. Thank you to Erica and Shannon for coming out and helping spread the word about our After Hours Care. We met many families that have already come to our facility, and many that had not heard of us. We let the children guess thier height and then showed them how tall they really are. The kids really enjoyed the blocks at our table...we seemed to always have someone building fantastic structures.

This event is so awesome. As you can see from the pictures, the children all got helmets fitted just for them. The were all colors and designs. Fun was really had by all! Thank you "Safe Kids" for inviting us!



Did you know?

24 Hour Pharmacies

Many of our patients come in too late for their regular pharmacy. Staff should be entering the patients preferred pharmacy and a 24 hour pharmacy for each patient.

When ePrescibing make sure you mark “change pharmacy”. This will allow you to pick which pharmacy on the patients’ profile that you would like the RX to go to!

Walgreens 24 hours:

1120 N MAIN ST
SUMMERVILLE, SC 29483
843-821-7537

907 FOLLY RD
STE A
JAMES ISLAND, SC 29412
843-795-5452

395 N HIGHWAY 52
MONCKS CORNER, SC 29461
843-899-6601

1326 N JEFFERIES BLVD
WALTERBORO, SC 29488
843-549-6781

CVS 24 Hours:

5215 ASHLEY PHOSPHATE ROAD
NORTH CHARLESTON, SC29418
Phone: 843-767-4500

301 NORTH MAIN STREET
SUMMERVILLE, SC29483
Phone: 843-871-0310

Happy Nurse's Week and Happy Hospital Week!

Go Live Dates: 5/17

Check out epic.musc.edu

Our CT for our Clinic is:

Tanika

She will be observing our flow to integrate EPIC easily into our regular patient flow!

Earth Day Activities

Summerville Kohl's putting in the plants!

West Ashley Kohl's Ready for the busiest day for After Hours Care!

Mt. Pleasant Kohl's ready for Earth Day kick off!

Mt. Pleasant Kohl's ready to plant!

Earth Day activities were a big hit with Kohl's and our Kids! Please give a big thank you to the volunteers from Kohls that came out!

Share your wins!!!

I have several wins to share this Monday morning....please share your wins with the team also!

Reach out and Read! We have made it to 90% completion of the training. Fantastic team work! I would like to thank everyone, especially the doctors that are already giving extra time out here and still did their training! Renee will be contacting the Reach out and Read administration to get our first shipment of books on their way!

Employee Satisfaction Survey! Registration staff is at 66% and Clinical staff is at 60%. Continue to encourage you coworkers to complete this survey so our voice can be heard!

Personal win: Hayden and I had a great weekend and we finally found a table for our back porch!!!

Now Hiring: Department Support Assistant

We are currently hiring a Department Support Assistant (position similar to a secretary) for the After Hours Care.  This person will also have some marketing and patient satisfaction duties.  Please spread the word to anyone you know that would be a good candidate for this position and the After Hours Care team.  The person will likely (at first) be "stationed" downtown, but as each site opens and grows, this person could be located at one of the location.

Position Title: Department Support Assistant
Posting Number: A010725
Hours: currently 30 hour position, but once all sites open, we look to increase this to a 40 hour position.
Department: 9620100-CH After Hours & Specialty Clinics

http://www.muscjobs.com/

Digital Billboard on Hwy 78

The After Hours Care digital board starts today! It will run for 12 weeks 

and is located on Highway 78 near Nason. 

We are at 55% for our Reach Out and Read training. Please take a few minutes this weekend to complete this. At 75% we will start receiving out own books!

Did You Know?

Each month we share information with the staff and the doctors that is unique to our After Hours Care facilities. Please review the "Did you know?"as this is great education for all the staff. Please comment with any helpful ideas pertaining to each subject....what has worked for you?

Did you know?

Day Clinics

MONDAY	TUESDAY	WEDNESDAY	THURSDAY	FRIDAY	Day of Week
Cardiology     Surgery	Cardiology	Genetics	Heart Health    Pulmonology	No Clinic	Clinic Name
9am-2pm     9am-1pm	9am-2pm	9am-2pm	8am-230pm    9am-2pm	N/A	Time

Notes: Cardiology will not switch to Monday AM until Epic rollout. They will stay on the 1^st and 3^rd Wednesday for now.

Please remember to utilize the ASAP

Process to refer families to these clinics!

After Hours Care: East Cooper

The East Cooper After Hours Care project  was approved today at the MUSC Board of Trustees meeting. This is a HUGE win for After Hours Care.  More information to come!

Employee Satisfaction Survey

MUSC is preparing to roll out the annual Employee Satisfaction Survey very soon. This is an excerpt from an ER staff member that attended a special meeting about the survey:

1." It is so important to fill out for ourselves, not for anyone else! All of the data goes back to the suppliers of the survey and they give it back to MUSC as a whole, it is a chance for us to get our voices heard!! What are we happy about, sad about, hate about, love about MUSC!!

2. It is in fact CONFIDENTIAL!! I know that is hard for some of us to comprehend because there is a PIN number on the survey and there is a demographic setting. But about 30 mins of the whole hour of the informative class I went to was about how it is confidential. Let me explain, the PIN number on our survey links us back to our unit. The demographic section is only used to link us as a whole, meaning age 22-30, 31-35, 36-42 age group simply puts you in a big group so MUSC can see what age group say is happiest or saddest. Not so it can narrow down who said what. Or by saying how long you have been there shows which group of employees needs some attention, like say people who put they have worked for 5 years at MUSC, it would show that group of people are the most dissatisfied so it would relay to the management needs to focus on the staff who have been there for 5 years.

The demographics is not mandatory so if you are skeptical still you can leave it blank but it is helpful.

3. All comments are only reported to the high up guys, yes they are given to them word for word, but there is no way our manager or even director can see them. The comments only go to the Medical Director and CEO."